Privacy Policy

1. Introduction

At Hector Academy, we are committed to protecting your privacy. This policy describes how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

2.1 Information provided by you

• Registration data: name, last name, email, phone, country
• Billing and shipping information
• Communications with our support team
• Language preferences and account settings

2.2 Automatically collected information

• IP address and approximate geographic location
• Browser type and device
• Pages visited and time spent
• Cookies and similar technologies

3. Use of Information

We use your personal information to:

• Process your purchases and manage your account
• Provide access to purchased courses
• Send order confirmations and updates
• Answer your inquiries and provide technical support
• Improve our services and user experience
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Contract execution: to provide the services you have purchased
• Consent: for marketing communications
• Legitimate interest: to improve our services and prevent fraud
• Legal obligation: to comply with fiscal and legal regulations

5. Share Information

We do not sell your personal information. We may share it with:

• Payment service providers (PayPal)
• Shipping and logistics companies
• Hosting platforms and cloud services
• Legal authorities when required by law

6. Data Security

We implement technical and organizational security measures to protect your information:

• SSL/TLS encryption for all communications
• Secure storage with restricted access
• Encrypted passwords
• Continuous security monitoring

7. Cookies

We use cookies for:

• Keep your session active
• Remember your preferences
• Analyze website usage
• Improve the shopping cart functionality

You can configure your browser to reject cookies, although this may affect the site's functionality.

8. Your Rights

You have the right to:

• Access: request a copy of your personal data
• Correction: correct inaccurate information
• Elimination: request the deletion of your data
• Portability: receive your data in structured format
• Opposition: oppose the treatment for marketing
• Limitation: restrict the processing of your data

To exercise these rights, contact us through our contact form.

9. Data Retention

We keep your personal data while:

• Maintain an active account with us
• It is necessary to provide our services
• There are legal obligations of preservation

10. International Transfers

Your data may be transferred and processed on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws.

11. Minors

Our services are not directed at individuals under 18 years of age. We do not intentionally collect information from minors.

12. Changes to this Policy

We may update this policy periodically. Changes will be posted on this page with the update date.

13. Contact

For privacy inquiries, contact us:

• Email: privacy@hectoracademy.com
• Form: Contact page